Privacy Policy

HomeFree-USA is committed to protecting the privacy and security of visitors to www.Homefreeusa.org and related sites.  This privacy policy applies to all sites we maintain and control and explains our use of the information we receive and collect.

We will not intentionally make personal information available to anyone other than our employees, staff and consultants as needed. We have outlined our privacy policy for you below and urge you to contact us with questions.

Our Privacy Policy

We will not collect personally identifiable information about you (e.g., your name, address, telephone number or e-mail address) when you visit our site unless you choose to provide that information to us. If you do not want your personal information collected, please do not submit it.

While we have taken reasonable steps to protect the personal information you provide, we cannot guarantee complete security.

You play a role in protecting your personal information as well. We encourage you to password protect your computer, protect your personal information, and log off your computer when you are done using it. Change your passwords frequently and do not store them on your computer.

We may be asked by law enforcement or judicial authorities to provide personal Information to the appropriate governmental authorities. If so, we will cooperate with any official investigation or request.

If you decide not to submit your personal information and only browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We collect and store only the following information about you:

  • The name of the domain from which you access the Internet
  • The date and time you access our site
  • The Internet address of the website from which you linked directly to our site

We collect this information for statistical purposes and to perform analysis of user behavior in order to measure customer interest. We will disclose this information to third parties only in aggregate form.

If you choose to send us personally identifiable information -- as in an e-mail, class registration or by filling out a form with your personally identifiable information and submitting it to us through our website – you may be added to our email list and will receive emails on our behalf.  If you do not want to receive emails from HomeFree-USA, please “Unsubscribe” using the link provided in the email.

 

From time to time, we will link to websites that we do not own or control. We link to these sites because we believe they may be of interest to you, but we are not and cannot be responsible for the content or the privacy policies of these other sites. You should view the privacy policy of each website as those policies can, and do, change frequently. In addition, these other sites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you.

 

Our Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software
available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

 

Our Refund Policy

You may request a refund for a service you have paid for within 7 days of the purchase.  All refunds will be provided as a credit to the credit card used at the time of purchase.

 


For website security purposes and to ensure that this service remains available to all users, we employ software programs to monitor network traffic to identify unauthorized attempts to upload and change information, or otherwise cause damage.

If you have any questions or concerns about our website privacy, security and or refund policies, please contact: Christine Gould at christineg@homefreeusa.org.